Frequently Asked Questions.
Below we provide some useful guidance that will save you some time in helping to establish if we might be a good fit for your business or project. This information is also designed to assist you in clarifying any doubts you may have.
At Confetti, we undertake a diverse range of projects - they can vary in size, industry and service type.
Unsure if we're the right fit? We are always happy to chat.
Getting started is pretty straightforward. Just simply head over to our contact page and fill out the form. Once you've completed the form, you'll receive two emails. The first is a confirmation to let you know we've got your details, and the second will provide you with a date and time for your FREE call.
At the end of our call, if you believe we are the right fit, and decide to move forward, we will discuss the subsequent phases of our collaboration.
Our approach to budgets is flexible, as we don't adhere to fixed pricing. The cost of a project always comes up to the project itself and client requirements. Consequently, project costs are determined by the final scope of work, ensuring a tailored and client-centric approach.
Initiating the project typically involves initial collaboration with the client. This phase includes reaching agreements, gathering essential data, and addressing initial questionnaires.
Internally, we conduct a kick-off to ensure our team is aligned and ready. The client kick-off signifies the first milestone, usually occurring within 2-4 weeks from the signed agreement. This ensures a comprehensive and organised start to our collaborative journey.
Pinpointing an average project duration is tricky, given the unique nature of each project. The timeline hinges on factors like size, industry, service type, and client specifications.
That being said, as a rough estimate, a web design and build project typically spans around 12-14 weeks. Meanwhile, for marketing deliverables leading up to a launch campaign, you might be looking at a timeframe of 6 months or more.
Of course, we're all about flexibility. If these timelines don't align with your schedule, just chat with us. We're here to find a solution that works for you.
At Confetti, we do not make use of templates. What sets us apart is our commitment to building tailored solutions specifically to the needs of each project and client. No one-size-fits-all here – it's all about creating something distinctive that aligns perfectly with your vision and goals.
Our portfolio may not feature experience in your sector at the moment, but rest assured, our team is well-prepared to adapt and excel across diverse industries.
If you're uncertain whether we're the right fit for your business, we'd love to have a chat.
We collaborate primarily with start-ups and medium-sized businesses. We choose to partner with brands where we can bring substantial value.
If you don't receive our email within the next 24-48 hours, please don't hesitate to reach out to us at contact@confetti-agency.com. We want to ensure you have all the information you need.
We aim to ensure a gratifying experience with our services. If, for any reason, you are dissatisfied with your purchase, you retain the option to cancel the service; however, Confetti does not provide any refund options.
Cancellation requests must be submitted with at least 30 days notice.
To initiate a cancellation, just contact us at contact@confetti-agency.com.
Our payment structure is tailored to the services we provide and the specific requirements of each client.
For ongoing services, we offer monthly retainers, where clients pay a fixed fee on a monthly basis. Alternatively, for project-based work, clients have the option to make a single payment of 60% upfront, with the remaining 40% due upon project completion.
Payments shall be made via IBAN transfer to the provided IBAN number.
